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FAQ

Company & Product Overview

Most Popular Questions

We are a manufacturing company with in-house R&D, tooling, testing, and assembly capabilities. OEM/ODM services are available.

Our core products include medical power adapters, industrial power supplies, ITE adapters, USB-C fast chargers, GaN power supplies, wall-mount, and desktop adapters.

Our power supplies are widely used in medical devices, industrial automation, consumer electronics, communication equipment, security systems, and test instruments.

Yes, we offer full customization including output parameters, housing, connectors, cable types, labeling, and certifications.

We offer power adapters from 5W to 150W, supporting single-output, multi-output, and fast-charging models.

Absolutely. Samples for standard models can be shipped within 3–5 days. Customized samples depend on project specifications

Yes, most models support input voltage from 90V to 264V AC, suitable for global applications.

Yes, we provide USB-A, USB-C, and multi-port models with fast charging protocols like QC and PD.

Yes, we produce medical-grade power supplies compliant with IEC 60601-1 and 2 x MOPP insulation requirements.

Yes, we hold PSE (Japan), KC (Korea), BSMI (Taiwan), and more certifications for regional compliance.

Technical Specs & Product Selection

Most Popular Questions

Please provide your required output voltage, current, connector type, and application. We’ll recommend the best model or develop a custom solution.

We support a wide range from 3V to 56V, with current from 0.2A to 6A. Detailed specifications are available upon request.

Yes, we offer compact, high-efficiency GaN models in 30W, 65W, and 100W versions.

Yes, we support PD 2.0, PD 3.0, and PD 3.1 protocols, ideal for modern devices and portable medical equipment.

Yes. Common options include DC plugs, USB-A/C, DIN, Lemo, XLR, and more.

We offer wide operating temperature (-20°C to +60°C), and IP22–IP67 waterproof ratings for outdoor or industrial use.

Yes, all models include OVP, OCP, and SCP to ensure safe and reliable operation.

Our products meet CoC V5 Tier 2 standards, with typical no-load power under 0.1W for energy efficiency.

Most models are fanless for silent operation. For high-wattage models, we use low-noise fans as needed.

Yes, we offer customizable multi-output solutions such as 5V/12V/24V outputs for complex systems.

Certifications & Custom Services

Most Popular Questions

Definitely. We provide technical and documentation support to help customers complete local certification faster.

Yes, all our products comply with RoHS, REACH, and Halogen-Free directives, with third-party reports available.

Yes, they meet the latest ERP Lot 7 and DOE Level VI energy standards.

Yes, we can design power supplies to withstand extreme altitude, humidity, and electromagnetic environments.

We work with TÜV, SGS, UL, Nemko, Intertek, and other globally recognized testing labs.

UL, CE, FCC, CB, PSE, RCM, KC, TUV, EAC, CCC, and others—depending on the model and market.

Yes, Declaration of Conformity and CB Test Reports can be provided with shipments.

Yes, our medical-grade models meet IEC/EN/ES 60601-1, 60601-1-2, and related standards.

Yes, we offer full customization including logos, model numbers, serial numbers, barcodes, etc.

Yes, we support tooling for custom housing designs based on your unique application needs.

Ordering, Shipping & Warranty

Most Popular Questions

We export to over 60 countries, including the U.S., Germany, Japan, Korea, Australia, and Southeast Asia.

We offer express (DHL, FedEx, UPS), air freight, sea freight, and door-to-door services.

Standard warranty is 2 years. Medical-grade and high-reliability products can be extended to 3–5 years.

We offer free technical support, product replacement, or repair depending on the issue.

Yes, we work with partners to set up overseas inventory and drop-shipping based on your needs.

For standard models, MOQ is usually 100–500 pcs. We accept smaller trial orders and offer samples.

3–4 weeks for regular models. In-stock items ship within 3 days. Customized orders may take 5–6 weeks.

Yes, we welcome small orders for testing before mass production.

 

Samples are available at negotiable costs, and charges may be refunded upon bulk orders.

We accept T/T, bank transfer, PayPal, and Alibaba Trade Assurance for secure small orders.

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